SEAFARERS ( application forms, resumes, CV’s )

Personal Summary A polite and hardworking waitress with experience of working in a busy restaurant environment. Attentive at all times with a willing and helpful manner that is required to answer phone calls, taking reservations and preparing bills. Always approachable, cheerful and possess good observation skills as well as the ability to work alone or as part of a team. Now looking for a new and challenging position, one which will make the best use of my existing skills and experience and also further my personal and professional development. Areas of Expertise • Health & Safety Regulations • Food Hygiene • Hospitality • Nutrition Work Experience 2016 to present Indian Tiffin Restaurant & Takeaway, Warrington Waitress and Cashier • Providing a warm welcome for customers • Receive food and drink orders and serve customer requests to the highest standards • Serving dishes to customers • Learning the names of and building relationships with regular customers • Ensure timely delivery of all food and beverage items to customers • Understand menu content and keeping up to date with any menu changes • Making recommendations from the menu if requested • Answer guest queries in a polite and helpful manner • Clearing cutlery and dishes away from tables • Passing food orders through to the kitchen staff promptly • Full product knowledge of all menu items • Check on customers asking if they are enjoying their meals and service • Ensuring the food service area is left clean and tidy once all the guests have left • Relaying, preparing and setting tables for the next guests • Looking after guests with special needs, ie dietary requirements, allergies, mobility etc Key Skills and Competencies • Cash handling and credit card payment procedures • The motivation to learn new knowledge and skills • Good housekeeping duties • Full knowledge of all food and beverage policies and procedures