Additional information
Philippines
MELGAZAR B. SARMIENTO
Electronics Engineer (ECE)
Del Pilar St. San Jose, Antique
Mobile: +639561228953
Email: melgazarbs@gmail.com
WORK EXPERIENCE
Sept 2014 – Nov 2016Electronics Engineer
General Arabian Medical and Allied Services Limited
Al Naseem West. Riyadh. Kingdom of Saudi Arabia.
▪ PBX Management
▪ Fire Alarm System
▪ BMS
▪ Public Address System
▪ Nurse Call
▪ Intercom
August 2011 – Sept 2014Service Delivery Engineer (Trend Micro Site)
Trends and Technologies Inc.
6/F Trafalgar Plaza, Makati City
▪ Monitor, maintain & configure PBX (Avaya Blue) and applications.
▪ Configuring Avaya Aura Contact Center application. (Scripts, skillsets, reporting tools, real time displays, Orchestration Manager.)
▪ Remote site PBX management and configuration
▪ Call pilot Management and Configuration.
▪ Program, install, configure and manage analog, digital and IP (VoIP)phones
▪ Managing and configuration of Call pilot application.
▪ Manage Toll Free and DID's, PRI, E1, T1).
▪ Configure Toll free menu options SDN, CDN and DNIS.
▪ Communicate with service providers for consultation and/or escalation.
▪ Monitor system and operation using various real time monitoring tools.
▪ Provide technical support through ticketing system, email and phone.
▪ Perform troubleshooting and resolve issues
March 2011 - August 2011Electronics Technician (LBP)
Bangko Sentral ng Pilipinas
Facilities Management and Engineering Department (FMED)
A. Mabini St. Malate Manila City, Philippines
▪ Monitor PBX
▪ Troubleshoot and Repair Termination lines at PBX
▪ Troubleshoot and Repair Telephone lines and Apparatus at BSP main complex
▪ Set up and monitor of sound system equipment
April 2008 – May 2008 On-the-Job Trainee
SMART COMMUNICATIONS, INC.
Iloilo City, Philippines
▪ Network Services Assurance
▪ Network Platforms and Services Division
EDUCATIONAL ATTAINMENT
March 2010 Bachelor of Science in Electronics Engineering
UNIVERSITY OF SAN AGUSTIN
ACCOMPLISHMENTS
November 2010Board Passer
Electronics Engineer Licensure Examination
PROFESSIONAL REGULATION COMMISSION
Cebu City, Philippines
JULY 29, 2009Certificate of Training (TESDA)
Certificate No. 09060202001386
Computer Hardware Servicing NC II
Advance Central College
San Jose, Antique
▪ PC Assembly
▪ PC Troubleshooting and Repair
▪ Install Operating System ( Dual Boot )
▪ Install Network Printer
▪ Splicing of Network Cable
2013Interconnecting Cisco Network Devices Training
ICND 1 & 2
▪ Operation of IP Data Networks
▪ LAN Switching Technologies
▪ IP addressing (IPv4/IPv6)
▪ IP Routing Technologies
▪ IP Services
▪ Network Device Security
▪ WAN Technologies
▪ Troubleshooting
GOVERNMENT LICENSE/IDENTIFICATION
• ELECTRONICS ENGINEER
• DRIVERS LISENCE
• POSTAL (POSTAL ADMINISTRATION OF THE PHILIPPINES)
• PASSPORT
• SEAMANS BOOK (SIRB)
• SSS
• TIN
SKILLS:
PC troubleshooting and networking, Microsoft Office Applications, Analyzing Electronic circuits, Knowledge in Electronic Communications System, AutoCad Application,C/C++, Assembly language, Java, Microcontroller, Instrumentations, Nortel PBX maintenance, AACC application, Cisco IOS, Fire Alarm System, BMS, Paging system.
SEMINARS & TRAININGS ATTENDED
• PABX/VoIP Programming
• PLDT Services
• Wired and Wireless Networking
• Microsoft Philippines Services
• Laptop and Desktop Troubleshooting
• Structured Cabling
• Avaya Aura Contact Center
• Interconnecting CISCO Network Devices 1 & 2 (Routing and Switching)
• Nortel CS 1000 (Avaya Blue)
• Avaya MPS
• Avaya Aura Orchestration Manager
• Basic Training (BT) with COP
• SSAT/SDSD with COP